It is a crime to charge fees for Mobile Money deposit – Telecommunications Chamber

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The Chief Executive Officer of the Chamber of Telecommunications, Dr. Kenneth Ashigbey, has emphatically stated that there are no charges associated with depositing money into one’s Mobile Money (MoMo) account.

His response follows reported cases of some MoMo agents allegedly imposing deposit fees.

During an interview on the Citi Breakfast Show, Dr. Ashigbey urged individuals subjected to such fees to promptly report the agent to their respective mobile networks or law enforcement.

“Report the agent to the network and the police. There is no charge for depositing money in your account. There is no charge at all,” he told host Bernard Avle.

Addressing concerns about charges for money transfers between MoMo wallets and bank accounts, Dr. Ashigbey clarified that if both the bank account and the mobile money account are linked to the same Ghana card used during registration, the system recognizes it as a self-transfer, and no charges should apply.

He acknowledged that during the Christmas holidays, there were instances of improper synchronization between the bank and mobile money sides, resulting in erroneous fees. Dr. Ashigbey advised individuals facing such issues to report them to their banks or MoMo service providers.

Despite these technical glitches, he emphasized that the law explicitly states that transfers between oneself, whether across different wallets or into different bank accounts, should not incur any charges.

“It was something that over the Christmas holidays we were dealing with that to make sure that the dealings were aligned. So if you have a situation like that you should report to your bank or your MoMo company,” he added.

“The law is very specific, transfers between yourself on different wallets or into different bank accounts are not supposed to attract any charge at all,” he stated.

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Mine workers of the Future Global Resources Bogoso-Prestea Mines want the Minerals Commission to revoke the license of the company.

The workers say the mine has not seen any investment since Future Global Resources took over in 2020.

General Secretary of the Senior Staff Union of FGR Bogoso-Prestea Mines, Samuel Kumi Manu, in an interview, said management of the company has failed woefully.

“Since FGR took over, the mine was in debt of over $30 million but as we speak, the debt portfolio of the company has risen to over $100 million. And this debt includes indebtedness to workers. For the past two years, the company has not been able to pay SSNIT contributions to workers, the occupational working scheme from which workers are supposed to benefit,” he added.

The workers demonstrated on Tuesday, January 30, against what they say is the mismanagement of the mine, which they claim has affected productivity and the payment systems of workers.

The General Secretary of the senior staff union of FGR Bogoso-Prestea Mines, Samuel Kumi Manu, and other workers, speaking to Citi News during the demonstration, said the mine has not seen any investment since FGR took over in 2020.

They thus called on the Minister of Lands and Natural Resources, Samuel Abu Jinapor, to demand proof of financial capability from FGR to determine whether the mine should be taken from them.

“We want the sector minister, Samuel Abu Jinapor, to take action because we know on record that the minister has, on two occasions, issued ultimatums to FGR to show proof of financial capability. However, on both occasions, FGR has failed to comply. This implies that FGR does not have the means to operate the mine. Therefore, we expect the minister to intervene and transfer it to a credible investor who can inject financial capacity into the operation, as what we lack now is finances.”

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